São Paulo/Guarulhos International Airport Guide (GRU)

Airport info
Code: GRU
Address:
Rodovia Hélio Smidt, Guarulhos, São Paulo, 07190-100, Brazil
Location:

São Paulo-Guarulhos International Airport is about 28km (17 miles) northeast of Catedral da Sé de São Paulo, a notable city landmark.

No. of terminals: 3 Dialling code: +55
Telephone:
+55 11 2445 2945
Map:
São Paulo/Guarulhos International Airport map

São Paulo, the sprawling metropolis that stands as Brazil's largest city, is served by the São Paulo/Guarulhos International Airport, also referred to as Governor André Franco Montoro International Airport. As the nation's most frequented aviation hub, this airport is equipped with three terminals, offering an extensive range of shopping and service options to cater to the diverse needs of its travellers. This comprehensive São Paulo/Guarulhos Airport guide includes essential contact information, details of terminal amenities, and a curated list of accommodations near the airport.

Information

Information counters are available in Departures and Arrivals, while a tourist information counter is in Terminal 2 (Arrivals, east side).

São Paulo-Guarulhos International Airport also has an app available on the Apple App Store and Google Play, which provides up-to-the-minute flight information.

Transfer between terminals

Terminals 2 and 3 at São Paulo-Guarulhos International Airport are connected by walkways for easy access. Terminal 1, located past the Cargo Terminal, is serviced by a dedicated shuttle that also connects to the airport's CPTM station, an integral part of São Paulo's rapid transit and rail network operated by Companhia Paulista de Trens Metropolitanos. These shuttles run at 15-minute intervals from 04:00 to midnight. The shuttle service includes the following routes:
• From the airport CPTM station to Terminals 1, 2, and 3.
• From the airport CPTM station to Terminal 2.

Driving directions

Access to São Paulo-Guarulhos International Airport is facilitated by its proximity to BR-116, which is the second-longest highway in Brazil, encircling São Paulo and passing the airport area.

Public Transport

Public transport rail

The São Paulo-Guarulhos International Airport is served by the CPTM (Companhia Paulista de Trens Metropolitanos), which operates the Line 13 (Jade) train connecting the airport to the Engenheiro Goulart station. Although the airport's CPTM station is conveniently located near the Terminal 1 parking lot, it is a considerable distance from Terminals 2 and 3. Fortunately, a complimentary shuttle service is available to transport passengers between the train station and all airport terminals.

Public transport road

Bus: Several bus companies provide service to/from São Paulo-Guarulhos International Airport, including:
• Airport Bus Service (www.airportbusservice.com.br) runs routes to Congonhas Domestic Airport, Praça da República, Tietê and Barra Funda bus terminals.
• Bus line 257 runs between Terminal 2 and Terminal do Metro Tatuapé.

Taxi: Guarucoop is the official taxi at São Paulo-Guarulhos International Airport. All Guarucoop taxis run on fixed prices set by the Municipality of Guarulhos. Their taxis are available in all terminals. Passengers can also pre-book through the Guarucoop app or by calling/ WhatsApp +55 (11) 2440-7070.

Terminal facilities

Money

Currency exchange counters are in Terminal 2 (Departures and Arrivals), and Terminal 3 (Departures). ATMs are available in every terminal.

Communication

Free 2-hour Wi-Fi is available throughout the airport, with usage capped at four hours.

A post office (Correios) is in Terminal 2 (Mezzanine, near check-in B).

Food

Terminal 2, the largest among the three terminals, has a food court, several cafés and international chains on both the west and east sides.

Terminals 1 and 3 have a decent selection of cafés and bars after security.

Shopping

Terminal 2 of the airport is a shopping haven, boasting an extensive selection of stores with various gifts and accessories. In comparison, Terminals 1 and 3 offer a more limited retail experience.

Duty-free shopping is popular in Brazil. Accordingly, duty-free shops are available in Terminal 1 (Departures), Terminal 2 (International Departures and the East side), and Terminal 3 (Departures and also in an area known as Fifth Avenue).

Luggage

Malex provides luggage storage facilities in Terminal 2 (Arrivals West and Arrivals East), and Terminal 3 (Arrivals).

For items lost within São Paulo-Guarulhos International Airport, the Lost and Found is in Terminal 3 (Departures). Passengers can also email perdidoseachados@gru.com.br with a detailed description and wait for a response.

For lost baggage or items left on a plane, contact the airline directly.

Other

Pharmacies are located in Terminal 1 (Arrivals), Terminal 2 (Departures, west side), and Terminal 2 (Arrivals, east side).

Airport facilities

Conference and business

São Paulo-Guarulhos International Airport has 22 VIP lounges spreading across three terminals (1 in T1, 11 in T2, and 10 in T3). Many of these lounges offer basic business services.

TRYP by Wyndham Sao Paulo Guarulhos Airport, located in T3, has a meeting room. This facility is airside and exclusively accessible to passengers going on international flights.

Nearby, the São Paulo Airport Marriott Hotel, which is five minutes from the airport, has over 1,500 sq mt of event space.

Disabled facilities

São Paulo-Guarulhos International Airport has lifts, ramps, and adapted toilets for passengers with reduced mobility.

Travellers requiring special arrangements should contact the airline in advance of travel.

Car parking

São Paulo-Guarulhos International Airport accommodates both short and long-term parking needs. Visitors can find standard, uncovered parking options at Terminals 1 and 2, while premium parking and garaged spaces are offered at Terminals 2 and 3.

Car rental

Car hire companies are in every terminal.

Localiza, Movida, and Ounidas (United) are in T1, T2, and T3.

Turbi and Beepbeep are in T2.

Hotels

TRYP by Wyndham Sao Paulo Guarulhos Airport, located in Terminal 3, is the transit hotel on the airside. It is available to Terminal 2 and 3 passengers leaving for international destinations.

Fast Sleep, located in the public area of Terminal 2, has 52 rooms and 13 suites.

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Luxury Moderate Cheap

The TRYP by Wyndham Sao Paulo Guarulhos Airport offers convenient transit accommodations on the airside of Terminal 3. Passengers with international flights departing from Terminals 2 and 3 can check into the hotel to relax and rejuvenate before their journey.

Rod. Hélio Smidt, Guarulhos, São Paulo, Brazil

The São Paulo Airport Marriott Hotel is a five-minute drive or shuttle ride from São Paulo-Guarulhos International Airport. The hotel has an on-site restaurant, business centre, swimming pool and fitness facilities.

Av. Min. Evandro Lins e Silva, Guarulhos, 07190-017, Sao Paulo, Brazil

Fast Sleep, located in the public area of Terminal 2, has 52 rooms and 13 suites ready for weary travellers. Some rooms have bunk beds, while others have double beds.

São Paulo-Guarulhos International Airport, Rod. Hélio Smidt, s/nº, Cumbica, Brazil

Hampton by Hilton Guarulhos Airport

+55 11 3411 7000

The 3-star Hampton by Hilton Guarulhos Airport is near the airport terminal. The hotel has comfortable rooms, an on-site restaurant, a fitness centre and a spa.

Rua Pedro de Toledo 1000, Guarulhos, 07140-000, São Paulo, Brazil

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Luxury Moderate Cheap
Visa and passport information is updated regularly and is correct at the time of publishing. You should verify critical travel information independently with the relevant embassy before you travel.